General conditions terms and conditions Vulpo BV

Article 1. General provisions

1.1. VULPO is a private limited company under Belgian law, with registered office at 9230 Wetteren, Brusselsesteenweg 81 (RPR Ghent, division Dendermonde) and company number 0749.617.582.

Website: www.vulpo.be
E-mail: info@vulpo.be

1.2. These general terms and conditions apply to all quotations, orders and agreements, and the resulting deliveries and services of any kind between VULPO and the customer. The customer will receive these terms and conditions with the quotation, the agreement and the invoices. By signing the quotation or accepting the invoice, the customer acknowledges that they have read and agree to these general terms and conditions. 

1.3. Deviations from these general terms and conditions are only valid if they have been expressly agreed in writing.

Article 2. Quotation and agreement

2.1. Unless otherwise stated in the quotation, quotations drawn up by VULPO are valid for 30 days, after which they are for information purposes only.

2.2. All prices quoted are net prices excluding VAT.

2.3. An agreement is only concluded after the customer has accepted the quotation in writing.

2.4. Quotations do not automatically apply to future orders, and composite quotations do not oblige VULPO in any way to perform part of the order for a corresponding part of the quoted price.

Article 3. Deadlines and force majeure

3.1. The specified execution deadlines are indicative only. Except in cases of fraud, intent or gross negligence on the part of VULPO, exceeding the specified execution deadline shall never result in the termination of the agreement. 

3.2. However, any delay in performance of which VULPO becomes aware will be communicated to the customer as soon as possible. Changes to the order automatically result in the expiry of the estimated performance period(s).

3.3. In the event of force majeure, the parties cannot be held liable for fulfilling their obligations to each other and are entitled to suspend their obligations for the duration of the force majeure. The party wishing to invoke a case of force majeure must notify the other party in writing within 24 hours. If the performance of the agreement becomes impossible as a result of the force majeure, either party may terminate the agreement without this giving rise to any compensation.

3.4. Hosting services are expressed in a price per month and invoiced at the start of a new period for the entire year. These services can be terminated annually in writing, provided this is done 30 days prior to the end of the active period.

Article 4. Payment terms

4.1. Unless otherwise stated on the invoice, all invoices are payable within 14 days of the invoice date by bank transfer to the account number stated on the invoice.

4.2. To be valid, any invoice protest must reach VULPO in writing within 8 days of the invoice date.

4.3. In the event of non-payment or late payment, default interest shall be payable by operation of law and without notice of default. If you are a consumer within the meaning of Article I.1, 2° WER, VULPO will apply the statutory interest rate. If you are a company, VULPO will apply the interest rate provided for in the Law of 2 August 2002 on combating late payment in commercial transactions. In addition, the customer is obliged to pay a fixed compensation of 10% on any unpaid invoice amount, also by operation of law and without notice of default, with a minimum of 100.00 euros, without prejudice to VULPO's right to prove further damage and disadvantages. If you are a consumer, the same default interest and compensation clause apply in the event of late payment by VULPO in accordance with article 4.3.

4.4. Failure to pay an invoice on the due date will result in all outstanding invoices, even those not yet due, becoming immediately payable, without taking into account any payment terms previously granted.

4.5. In the event of non-payment of an accepted invoice, VULPO reserves the right to suspend its services until full payment has been made.

Article 5. Liability

5.1. Unless expressly agreed otherwise, all commitments of VULPO are financial commitments.

5.2. VULPO can only be held liable for gross negligence, wilful misconduct or fraud. VULPO's liability for any damage is in any case limited to the invoice amount. VULPO is never liable for indirect damage (including but not limited to consequential damage, lost profit, lost savings or damage to third parties).

Article 6. Intellectual property

6.1. Unless otherwise stipulated, VULPO shall remain the sole owner of all intellectual property rights to the works and services performed within the framework of the assignment entrusted to it, with the exception of the data provided and used by the client.

6.2. If VULPO discovers damage to or misuse of its work and services, VULPO reserves the right to demand restoration to the original state.

6.3. Any use of the delivered works and services must refer to VULPO.

6.4. Unless otherwise agreed, VULPO reserves the right to reuse its creative work.

6.5. The customer shall respect VULPO's intellectual property rights at all times and make reasonable efforts to protect these rights.

Article 7. Privacy

7.1. The processing of personal data is subject to VULPO's privacy statement, which the customer declares to have read and accepted. VULPO's privacy statement can be consulted at any time at www.vulpo.be. 

7.2. VULPO refers to completed projects or projects under development in its portfolio on its website or in other commercial documents. Only generally known information is disclosed, such as the name and nature of the project and an address reference or link to a website. Customers who so wish may object to these references.

Article 8. Disputes

8.1. Belgian law applies exclusively.

8.2. All disputes arising from the agreement fall under the exclusive jurisdiction of the courts and tribunals of the judicial district of East Flanders, division Dendermonde.

Article 9. Other provisions

9.1. Both VULPO and the customer accept electronic communication (e.g. email) as evidence.

9.2. The invalidity of one of the clauses of these general terms and conditions does not result in the invalidity of these general terms and conditions as a whole.